Support

How to install/update a plugin?
  1. Download the latest .zip file of the plugin.
  2. Log into your WordPress website.
  3. Go to “Plugins”>”Add New”.
  4. Click the “Upload Plugin” button at the top of the page.
  5. Select the .zip file of the plugin.
  6. Click the “Install Now” button.
How to install/update a theme?
  1. Download the latest .zip file of the theme.
  2. Log into your WordPress website.
  3. Go to “Appearance”>”Themes”.
  4. Click the “Add New” button at the top of the page.
  5. Click the “Upload Theme” button at the top of the page.
  6. Select the .zip file of the theme.
  7. Click the “Install Now” button.
How to fix “style.css missing” error while uploading themes?

A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme.

This is because the theme download package includes additional files to the theme such as the documentation, license…

To solve this, simply unzip the theme package you downloaded from GPLOCEAN and upload the themename.zip file which is included (with the file usually being the name of the theme).

A file I downloaded is asking for a registration code. What to do?

Ignore it. Developers include these so that the plugin or theme can update automatically or so that you can register for support. The file itself will work perfectly fine without anything being entered in the box.

We would recommend updating your plugin/theme manually when updates become available on our site.

However, if a plugin/theme doesn’t work without a code, please contact us.

Do you still need help ?

Do you still have issues to install/update a plugin and/or a theme ?

Please contact us